Frequently Asked Questions

Below are some of the most commonly asked questions we receive. They are organized by category to make finding the information you're looking for easier. If you don't find what you're looking for, please contact us and we'll be glad to assist you.

Online Continuing Education Courses

Q. How can I find out about online nursing continuing education activities?
A. As a Cross Country traveler, an account has been established for you athttp://www.mylearningcommunity.com. Simply login with your existing username and password to access our Online CE activities. If you need assistance with your username and password, please contact technical support at: 1-888-360-3300.

Q. Can I take tests online?
A. Yes. Tests can be completed online. You will receive written instructions how to access the tests from your recruiter when testing is required.

Q. Can I take the Caregiver Safety Series online?
A. Yes. You will receive written instructions how to access the Caregiver Safety Series from your recruiter when you are asked to complete it.

Q. How can I obtain a Certificate of Completion for CE's completed? 
A. You can print a certificate immediately after you complete the continuing education activity online.

Q. Can you help me renew my ACLS/BLS/PALS Certification?
A. For locations or classes, please visit www.cpr-ecc.org.

About Cross Country University

Q. Is Cross Country University accredited?
A. Yes, Cross Country University is accredited by the American Nurses Credentialing Center’s Commission on Accreditation.Cross Country University, a division of Cross Country Staffing, Inc., is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. Cross Country University is an approved provider by the Florida Board Of Nursing, provider #50-3896.