Franklin A. Shaffer, EdD, RN, FAAN
Senior Vice President,
Cross Country Healthcare, Inc.
Chief Nursing Officer,
Cross Country Staffing
Phone#: 800-530-6152
Email Address: fshaffer@crosscountry.com

For Questions Regarding:

For Caregiver Safety Series & Competency Assessment questions:
education_coordinator@ccuniversity.com. For technical support call 888-360-3300.

HCP educational requirements and learning opportunities: Jean Shinners, Director for Learning, Cross Country University. jshinner@ccuniversity.com or 888-542-2361.

Joint Commission accreditation information as well as other facility based HCP regulatory and practice requirements: Janet Batchelder, Director for Standards, Practice and Outcomes. jbatchel@crosscountrystaffing.com or 800-391-7490.

ANCC accreditation, CE requirements by state, continuing education certificates and transcripts: Kate Sadik, Educational Resource Specialist and Test Administrator, Cross Country University. ksadik@ccuniversity.com or 800-689-5988

Cross Country University business operations: Keith Miller, Director of Operations, Cross Country University. kmiller@ccuniversity.com 800-894-4649